Chain Pharmacies

Small and medium sized chains need a robust multi-site pharmacy management system that provides home office centralized control and multi-site management capabilities, while maintaining the ease-of-use that is so critical at the store level. OPUS-ISM provides a cost-effective core system that can be expanded as needed as the chain grows and business needs evolve.

OPUS-ISM has been developing pharmacy management systems for over 20 years. During that time, our pharmacy management system has become the best system for chain pharmacies by excelling at providing 5 key attributes:

Expandability
One of the best decisions we’ve made as a company is to make out system highly modular. This allows our customers to buy a system that meets their current needs but that can grow as their business grows by simply adding additional system modules. The bottom line for customers is that our system can be expanded very quickly and cost effectively to meet changing business needs.

Efficiency
Time is money, and filling a prescription needs to be done as quickly as possible. Over the past 20 years, we have spent thousands of hours optimizing our system so that each task takes as few keystrokes as possible. For example:

Safety and Accuracy
Making absolutely sure the right prescription gets to the right patient is critical to patient safety, and pharmacists piece of mind. We believe that the pharmacy system must do everything possible to help the pharmacist achieve maximum accuracy in filling prescriptions. We have a number of failsafe features that help prevent mistakes before they happen.

Ease of Use
We realize that many independent pharmacists have limited technical capability and staff and need a system that is easy to setup, operate, and maintain. After all, your business is running a pharmacy, not managing computers and software. Built from the ground up from a pharmacist’s perspective, our customers find our system to be extremely intuitive and easy to operate.

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Service
Simply put, we believe we have the best customer service in the industry. Over 90% of our customer service calls are answered immediately by one of our knowledgeable technical staff. Many of our biggest competitors answer less than 10% of their calls. They make you leave a message and then call you back at their convenience. At OPUS-ISM, we don’t consider that customer service.

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